Refund Policy.

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Filed for Notion is designed so that you can evaluate the full product before paying. Every account gets a 14-day free trial of Pro with no credit card required. This trial is the risk-free period: it exists so you know exactly what you're buying before committing.

Monthly subscriptions: no refunds

Monthly subscription payments are non-refundable. You may cancel your subscription at any time from your account page or by contacting hello@usefiled.app. Cancellation stops future billing. Access to Pro features continues until the end of the current billing period.

Why: The 14-day no-card trial means you have already experienced the full product before your first charge. Refunding a subscription after a trial would effectively make the subscription free.

Lifetime plan: 7-day refund window

If you purchased the lifetime plan and are not satisfied, you may request a full refund within 7 days of your purchase date, no questions asked.

To request a refund: email hello@usefiled.app with the subject line "Lifetime refund request" and the email address used for purchase. Refunds are processed within 5 business days.

Refund requests received more than 7 days after purchase are not eligible.

Exceptions

In exceptional circumstances (billing error, duplicate charge, technical failure that prevented you from accessing the service), we will review refund requests case by case. Contact hello@usefiled.app.

Chargebacks

If you initiate a chargeback without contacting us first, your account will be suspended pending resolution. We encourage you to contact us directly; we respond to all support emails and will work to resolve any issue.

Contact

hello@usefiled.app. We aim to respond within 2 business days.